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|Kristine Bostian, General Manager & Licensed Funeral Director|
"Kristine, We would like to thank you for all of your help in completing our mother's funeral arrangements. You were patient with us. You worked with us and never once did you rush us. You made sure everything was as we wanted it to be. You took care of the flowers, music and all. Knowing things were taken care of helped lift a burden off our shoulders. Your kindness, concern and sympathy card is greatly appreciated. We can't thank you enough for all you have done."
"Kristine was new to us, but by the end of the funeral, she was like family to all of us. The whole staff is always compassionate and goes out of their way to help. Kristine fits in very well with the Hartenstein standard of excellence."
"Thank you for helping us through the process from beginning to end - we were not prepared for Dad's death. We thank you for the time you spent with our family explaining each step, helping us make decisions and feel in control of a very hard situation. We appreciate all the support from your staff."
|Charles Bowen, Licensed Funeral Director|
"We want to thank you for all of your kind assistance with the preparations and implementation of the funeral service for our father, grandfather, and great grandfather. You run a very thorough, efficient and caring operation and we are very thankful for your help and concern."
"Pulling back a bit since [the] funeral, my wife and I have reflected on this most unusual odyssey. Once you came into the picture, the experience was warm, open, fair and honest. We journeyed to where neither had been, trusting you with our every wish, every detail, and every unanticipated need. Your execution was flawless; our stress level was negligible. Thank you for being a rock and a comfort in time of need, from start to finish."
|Llewella Nicklow, Office Manager|
"Choosing Hartenstein's was one of the best decisions we made regarding Mother's care. Your kindness and professionalism exceeded our every expectation. I cannot thank you enough."
|Rich Nachajski, Funeral Assistant|
"We just wanted to thank you for all your help and tender care at such a hard time. Everything was handled perfectly. We can't possibly express our appreciation for all you did. You all were a God send."
|Diana Rohrbaugh, Housekeeping|
"Thank you so much for your professionalism. We appreciate every employee who gave us personal attention during our time of grief."
|Zachary Parker, Funeral Intern & Care Team Lead|
"All I can say is our community is so very blessed to have you. Everyone was professional, courteous and caring. Thanks so much for all you did for our family. God Bless!"
|Todd Ferree, Maintenance Supervisor|
"Thank you for the beautiful viewing and funeral of my grandfather. The funeral home is lovely and everyone was so considerate of my family's needs. Everyone was so kind and friendly...answering every question we had plus more. Thank you so much for being there for us during this time of our bereavement."
|Rob Predicce, Licensed Funeral Director|
"Rob was absolutely wonderful from beginning to end. I would recommend Hartenstein's in a heartbeat."
"Dear Rob, Thank you so much for making a very difficult time easier. Your care and compassion was greatly appreciated."
|Nick Smolko, Funeral Assistant & Care Team Member|
"Our family greatly appreciates your kindness, concern and professionalism. We know this is your business, but we feel that you went above and beyond what we expected. We are grateful for your help and will highly recommend you to anyone in the area."
|Morgan Lambert, Care Team Member|
|Charlie Kernan, Funeral Assistant|
|Terry Kernan, Funeral Assistant|
|Bob Hunsicker, Funeral Assistant|
|Lindsay Temchack, Licensed Funeral Director|
|Brian Duda, Licensed Funeral Director|
"Brian, I can't begin to tell you how beautiful a service Hartenstein's put together for my mother, I really mean it. All of you were extremely comforting, considerate and professional. I must mention, the back road ride to the cemetery was the "icing on the cake," one I know my mother truly loved. All in all your team made a very sad day one of absolute beauty."
|Jim Hartenstein, Fourth-Generation Funeral Service Professional|
"If anything about such a situation can be positive, our experience with your staff was not only positive, but exceptional. Everyone with whom we interacted was professional, courteous, and attentive; without being overbearing or intrusive. Everyone with whom we spoke did everything possible to ease the burden of grief that we experienced during the process of saying goodbye. Please take a moment to commend your staff for their professionalism and kindness; and convey our heartfelt thanks."
"To all who helped with Dad's arrangements, our very grateful appreciation for all that was done so professionally, but more important, so thoughtfully. We expected no less and received so much more."
|Jennifer Hartenstein McGraw, Fifth-Generation Funeral Service Professional|
"I would like to express my sincerest gratitude for all your help with placing my Thumbies order. The necklaces are absolutely beautiful, and will be cherished always. Thank you for once again making our interactions with Hartenstein's easy and pleasant."
"Please thank your team for making our son's Celebration of Life service a seamless event. They had everything prepared that we could have possibly needed. Any requests that we asked for were promptly delivered. Those folks worked hard that day and for that, we are eternally grateful. We couldn't think straight and they made sure we didn't need to. Person after person has come to me and told me what a beautiful service it was, and you and your team were a huge part of making that happen."